It is rare that an equipment manufacturer is so willing to stand by and provide such exemplary customer service to their customers, and yet CEMCO consistently delivers. It is because of this service that Buckhorn Sand can continue to be successful in providing top quality aggregate sand to the North Georgia market.
Your service technician Mike Neal was at Arkansas Sand Co. yesterday and today. We recently purchased a used machine that was available on the market. Mike helped us with the oil lube panel we purchased from CEMCO, along with providing some on-site training. We are very pleased with CEMCO's service and the information supplied. We wish all suppliers would be as forthcoming with information (especially as we had NOT purchased a new piece of equipment). - Blake Ross, Plant Manager - Arkansas Sand Co.
Arkansas Sand Co. - Blake Ross, Plant Manager
CEMCO always has their parts in inventory & will ship however requested. I don’t remember ever having a part or casting on back order. CEMCO will go above and beyond the call of duty. I wish more of our manufacturers were as good to deal with.